Services by Fireplace Professionals

At Fireplace Professionals, we believe that great service goes beyond selling top-quality products. It’s about creating an exceptional customer experience from the moment you walk into our showroom to long after your fireplace is installed. Our knowledgeable and friendly team is committed to providing expert guidance, professional installation, and reliable maintenance to ensure your fireplace, stove, or outdoor fire feature brings you warmth and comfort for years to come.

Sales: Knowledgeable, Friendly, and Here to Help

At Fireplace Professionals, we hire salespeople who share our passion for helping others enhance their homes and lifestyles. Our team is made up of individuals who love what they do and take pride in providing honest, helpful advice. Whether you need guidance on selecting the perfect fireplace for your space, help understanding the differences between fuel types, or just a few tips to improve your hospitality, our sales staff is here to assist. We want your experience to be so enjoyable that you’ll feel comfortable stopping by even when you’re not shopping—just to say hello and chat with our team. We strive to build lasting relationships with our customers because we know that finding the right fireplace is about more than just heating—it’s about creating a space where memories are made.

Installation: Done Right the First Time

A high-quality fireplace deserves a professional installation, and that’s exactly what you’ll get with Fireplace Professionals. Our installation experts are among the best in the business, with years of experience ensuring that every unit is installed safely, efficiently, and according to manufacturer specifications. We understand that your time is valuable, which is why we work diligently to complete installations with minimal disruption to your home. From venting and clearances to proper fuel connections and safety testing, our team takes care of every detail so you can start enjoying your new fireplace, stove, or insert as soon as possible. Whether you’re upgrading an existing unit or adding a brand-new feature to your home, you can trust our experienced installers to get the job done right.

Repairs & Maintenance: Keeping Your Fireplace in Top Shape

Even the highest-quality fireplaces require maintenance and occasional repairs to keep them operating safely and efficiently. At Fireplace Professionals, our full-service department is here to help with everything from routine cleanings to more complex repairs. Whether you need a quick fix for a malfunctioning pilot light, a deep cleaning for your gas logs, or a full inspection to ensure your wood-burning fireplace is operating safely, we have you covered. Our expert technicians are trained to service a wide variety of makes and models, ensuring that your fireplace continues to bring warmth and comfort to your home. If you ever need assistance, don’t hesitate to call our service department at (605) 339-0775. We are committed to providing the same level of exceptional service after your purchase as we do before it.

At Fireplace Professionals, we stand behind every product we sell and every service we provide. When you choose us, you’re choosing a team that values quality, craftsmanship, and customer satisfaction above all else. Let us help you create the perfect warm and inviting space for your home.

Explore our products

Browse our extensive inventory of fireplaces, stoves, inserts, and outdoor products, each designed to bring warmth and style to your home or patio. With options available in gas, wood, electric, and pellet fuel sources, you’re sure to find the perfect solution to match your aesthetic and lifestyle preferences.